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2014 Best
Hard Drive Recovery Services Review
REVIEWS AND COMPARISONS
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Service Features
Average Turnaround for Non-Emergencies
2-5
4-5
1-2
5-7
2-4
Up to 5
3-5
3-5
3-5
3-4
2-5
3-8
1-3
Number of Receiving Locations
57
14
1
47
1
1
4
 
1
4
1
35
1
Recover Damaged, Deleted and Encrypted Files
Recover Servers
Emergency Recovery
Service Quote
Onsite Data Recovery
 
 
 
Customer Drop-off
Remote Recovery
 
 
 
 
 
 
DIY Recovery Software
 
 
 
 
 
 
 
 
 
Recover Files from
Damaged Drives
Reformatted Drives
Malware Infections
Unbootable Drives
Corrupted Data
User Deletion
Supported Media
Desktops & Laptops
RAID / NAS / SAN
Solid State Drives
Removable Media
Digital Cameras
Mobile Devices
CD / DVD
Tape
Security
Security Score
100%
100%
100%
95%
80%
70%
80%
80%
70%
70%
50%
80%
50%
Pre-Screened Technicians
Confidentiality Agreements
24-hr Surveillance
 
 
Physical Security Protocols
SSAE 16 Audited
SOC 1 Type2
SOC 3
SOC 2 Type2
 
 
 
 
 
 
 
 
 
 
Class 100/ISO 5 Cleanroom
ISO 4
ISO 4 and 5
Workstations
ISO 4
 
 
 
 
GSA Contract Holder
 
 
 
 
 
ISO 9001:2008 Certified
 
 
 
 
 
 
 
 
 
 
 
Help & Support
Email
 
Telephone
24/7 Support
Online Self-Service Portal
 
 
 
 
 
 
 
 
Live Chat