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2015 Best
Hard Drive Recovery Services Review
REVIEWS AND COMPARISONS
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Service Features
Average Turnaround for Non-Emergencies
?
2-5
4-5
1-2
5-7
2-4
Up to 5
3-5
3-5
3-5
3-4
2-5
3-8
1-3
Number of Receiving Locations
?
57
14
1
47
1
1
4
 
1
4
1
35
1
Recover Damaged, Deleted and Encrypted Files
?
Recover Servers
?
Emergency Recovery
?
Service Quote
?
Onsite Data Recovery
?
 
 
 
Customer Drop-off
?
Remote Recovery
?
 
 
 
 
 
 
DIY Recovery Software
?
 
 
 
 
 
 
 
 
 
Recover Files from
Damaged Drives
?
Reformatted Drives
?
Malware Infections
?
Unbootable Drives
?
Corrupted Data
?
User Deletion
?
Supported Media
Desktops & Laptops
?
RAID / NAS / SAN
?
Solid State Drives
?
Removable Media
?
Digital Cameras
?
Mobile Devices
?
CD / DVD
?
Tape
?
Security
Security Score
?
100%
100%
100%
95%
80%
70%
80%
80%
70%
70%
50%
80%
50%
Pre-Screened Technicians
?
Confidentiality Agreements
?
24-hr Surveillance
?
 
 
Physical Security Protocols
?
SSAE 16 Audited
?
SOC 1 Type2
SOC 3
SOC 2 Type2
 
 
 
 
 
 
 
 
 
 
Class 100/ISO 5 Cleanroom
?
ISO 4
ISO 4 and 5
Workstations
ISO 4
 
 
 
 
GSA Contract Holder
?
 
 
 
 
 
ISO 9001:2008 Certified
?
 
 
 
 
 
 
 
 
 
 
 
Help & Support
Email
?
 
Telephone
?
24/7 Support
?
Online Self-Service Portal
?
 
 
 
 
 
 
 
 
Live Chat
?