Performing regular backups of your data is the best line of defense against catastrophic data loss. Unfortunately, physical damage, user deletion and logical hard drive failure (when the firmware as opposed to the hardware of your hard disk fails) all pose serious risks to your data, and total protection isn't always possible.
Attempting to recover data from a damaged hard drive is a delicate process; if done improperly, you risk permanently losing your data. Irreversible data loss can be disastrous, especially if the files you lose are mission-critical for your business or are irreplaceable, such as family photos. While do-it-yourself recovery applications exist, a hard drive recovery service is arguably the safest and most effective way to recover data from damaged hard drives, as well as servers and other devices. These services have high success rates, with authorized technicians trained to expertly recover data from damaged, failing or corrupted hard drives in state-of-the-art cleanrooms. These cleanrooms are secure, controlled labs designated specifically for data recovery work on delicate hard disks.
Top-notch recovery services such as SalvageData, Secure Data Recovery and DriveSavers offer an array of data recovery solutions for a wide range of data loss situations. To learn more about how these services work, please read our articles on hard drive recovery services.
Data recovery services all have the same objective, but which service you choose can determine whether you have a successful hard drive recovery or permanent data loss. A service's recovery effectiveness is an important factor to consider, but it isn't the only one. Here are the four essential items to look for in a hard drive recovery service.
If you're shelling out big bucks for hard drive data recovery, you've likely lost crucial data that you cannot or aren't willing to risk trying to restore yourself. Therefore, a service's average success rate for file recovery is of paramount concern. The best hard drive recovery services have high success rates and will be able to restore the majority, if not all, of your lost data.
Data recovery services should offer comprehensive recovery solutions that cater to both individuals and businesses and that deal with a variety of data loss problems, from damaged drives to virus infections. These services should also be able to restore data from various media and devices in addition to computer hard drives, such as flash media, servers and more.
You can never truly plan for data loss, and it can occur at the most inopportune times. Many hard drive recovery services provide flexible service options to deal with emergency data loss. These include onsite data recovery, 24-hour or same-day service, and if you're in the vicinity, the option to drop off your hard drive at their facility instead of mailing it. Some services even offer data recovery software for minor data loss.
Lastly, the best hard drive recovery software services offer free quotes before performing any data recovery on your device. You should never have work performed before you know upfront what it will cost.
Recovering data from a damaged hard drive is a meticulous science that requires the precision craftsmanship of highly trained technicians. The best data recovery services meet stringent quality-control standards and perform all data recovery in certified cleanrooms.
While in the hands of a recovery service, your data should also be treated with complete confidentiality, especially if it is sensitive in nature – think financial records or proprietary company information. To protect the privacy of your information, recovery services should provide confidentiality agreements, perform background checks on all technicians, and have 24-hour surveillance and physical security measures in place at their facilities.
Help & Support
Data recovery is often time sensitive, so hard drive recovery services should offer comprehensive customer service that extends beyond the standard email and telephone support. In addition to these options, the best services also offer 24-hour support, live chat and an online self-service portal. Through this portal, you should be able to track your media through each stage of the recovery process.
When choosing a hard drive recovery service, it's never a good idea to make your decision based solely on price. Instead, consider the companies' service options, adherence to security measures, and historical effectiveness and success rate. These factors can give you an idea of each company's efficacy and competency. We encourage you to read our reviews and side-by-side comparison of the best hard drive recovery services to help you choose the service that is most qualified to handle your data loss.