SalvageData is one of the top competitors in the ever growing world of electronics and more specifically in hard drive recovery services. Their knowledge and expertise will ensure that your precious data is recovered in the quickest manner possible. Along with thousands of pleased individual customers, SalvageData also works with many of the worlds leading Fortune 500 companies, education institutions and even government agencies. Their help and support options allow you chat live with someone from the company, and response times on emails are some of the fastest we’ve seen.
SalvageData, like other high-end hard drive recovery services, has the capability of recovering lost, corrupted or damaged data from hard drives of all makes and models. Their ability to recover data from hard drives that have suffered deletion, electrical damage and even natural disasters makes them stand out against the crowd. Service options and recovery tools are also available, which simply make the process much easier and ensures that all of your data is recovered.
Like other companies, they claim to have the highest industry success rate. While this may be true, it is very hard to say that one company outdoes another when it comes to success rates because these rates can be calculated in a variety of ways. However, as long as you’re hard drive is intact and capable of being recovered, we are convicted that SalvageData will get the job done even if it takes a little longer than other hard drive recovery services.
SalvageData, like most other hard drive recovery services, offers three tiers of service. The first is their EcoSalvage Service, which has a fairly slow turnaround of 10-15 business days as data salvage is completed during normal business hours. The cost for this service varies on a case-by-case basis to be determined during the evaluation, which takes place within the first 24 to 48 hours after receipt of the media.
Standard Priority Service is also completed during business hours and takes between four and seven business days. Pricing for this service is, obviously, variable as well, though definitely more expensive than their EcoSalvage tier. As with other levels of service, you can always check the status of your recovery online, no matter what time it is.
Critical Expedited Rush Service is necessary when speed is essential. The evaluation period for this service is two to six hours. The most proficient technicians are assigned these cases, and they work around the clock until your data is recovered. SalvageData charges a non-refundable deposit fee for this service, which includes free shipping and instant access to recovered data via a T3 FTP server upon completion. The turnaround for this service is often as fast as 24 hours, though it may take longer depending on the difficulty of the recovery project. In addition, SalvageData offers recovery software for do-it-yourself logical recovery, which may mean significant savings for your recovery, provided your hard drive is not damaged.
This hard drive recovery services web site is easy to navigate and is filled with useful information for the first-time (and returning) data recovery customer. Getting in touch with a support technician is simple via online chat, email or a phone call. Once you’ve set up your case, all that’s left to do is ship or hand deliver your drive and wait for their experts to do their work.
SalvageData offers many options for contacting support, from phone, email and live chat support. While navigating their site, live chat windows automatically pop up on certain pages to make it that much easier to speak with a qualified professional about your case.
Depending on which tier of service you choose, you can get your data back in as little as 24 hours, but it could take up to two weeks. As far as hard drive recovery services go, SalvageData is a bit slower than its competitors. However, using their highest priority service, you can have your data recovered as fast as any other service.
SalvageData’s facilities are located in class “A” secure buildings, and all recovery is done in-house to ensure that your sensitive data will remain completely confidential. For more information, you can visit their website and read their confidentiality policy, which should address any concerns you may have about data security.
Once your data has been recovered, it is stored on highly secure data servers, and only the technician assigned to your case and his supervisor will ever have access to your files.
SalvageData is one of the top-ranked hard drive recovery services because of its ability to recover your information on almost any hard drive. Their turnaround times for standard recovery are a little longer than most, but if time isn’t an issue this shouldn’t cause much headache. Overall, SalvageData is a user-friendly hard drive recovery service that is capable of restoring your much-needed files.
